Returns & Exchanges

At Negative, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return and exchange window for all unworn items with original tags. Whether the fit isn't quite right or you've changed your mind, our goal is to make your shopping experience entirely stress-free.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once submitted, a prepaid shipping label will be generated for you; simply download, print, and attach it to your original packaging.

3

Ship It Back

Drop off your package at any authorized carrier location, ensuring all items are securely packed to prevent damage during transit.

4

Receive Your Refund

After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing